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Behaviour change training

The most valuable asset in your business is your people. Help them be as effective as they can be with proven behaviour change training. 

We train leading brands on how to leverage our commercially proven behavioural science to impact their most important challenges and opportunities

For you, this means we craft your training - in your context, with your goals and team in mind - increasing your team's effectiveness and getting you to your results, faster.  


Given all commercial targets require behaviour change, will you unlock growth through behavioural science training?


Our training is proven to increase effectiveness

Double your effectiveness

We've doubled the effectiveness of multiple teams with our foundational training alone.

More training = more effective

We've proven that increasing behaviour capability results in increased effectiveness

Upskill teams at scale

We've shown that upskilling at scale is just as effective, if not more so, than small cohorts 

Optimised delivery and content for a premium group experience

DD-Icon_Social normalisation-Pink In-person

From team workshops, face-to-face course delivery right through to executive intensives, high-impact sessions, maximising time and instructed by a behavioural scientist. 

DD-Icon_Delivery model (online)-Pink-1 Online

From self-paced to instructor-led, using Australia's only purpose-built online platform dedicated to behaviour change science training, allowing scaled and rapid upskilling. 

DD-Icon_Delivery model (coaching)-Pink Hybrid

Flexibility to combine in-person and online, designed to meet your team and functional needs, which can include lectures, online sessions and face-to-face coaching.    




"I absolutely loved the Decision Design team and training. Feeling super excited, you don’t often get to learn new things as an adult. I’m going to use their stuff every day – not just at work".


"Decision Design training changed the way my organisation understands decision-making. The training team are unbelievably knowledgable and have extensive experience. And apart from being highly enjoyable and empowering, the training made us more influential, more targeted and ultimately, more commercially effective".




"Our team continues to rave about Decision Design’s training and toolkits… hard science, applied practically, simply works."


Executive ManagerLeading Retail Bank

Real science, real training outcomes


increase in customer NPS scores for a leading global insurer


win-back PR from our training of a call centre team for leading financial services brand


increased staff retention and EX outcomes for brands who undertake our training 


increase in communications effectiveness for a Fortune 100 category leader 


increase in rep effectiveness for a top global healthcare brand 


increase in enrolments in a leading loyalty program for a global category leader   

Behavioural science training, designed and delivered by an expert behaviour change team


Upskill your team online -  rapidly and at scale - with the world's only dedicated behaviour change training platform

Maximum flexibility and repeatability
infinitely scalable & future-proofed 
upskill anyone, anytime, anywhere, at any speed

Purpose-built content for online learning designed to keep attention, increase focus and optimise learning outcomes. 

Online course - enrol now

Foundations of Customer Behaviour

Are you confident you know why your customers behave the way they behave and how they make their decisions?  If you work with customers, directly or indirectly, then this course is essential for you. Built for tangible, practical application, this course is designed to get you working with the grain of human behaviour to increase your effectiveness.  

Corporate group training - enquire now

Behavioural Science-led Decision-Making

Much of what influences human decision-making processes happens without us consciously realising it. If we aren’t aware of – let alone able to manage – these unconscious factors, we’re ignoring a fundamental driver of our decision-making effectiveness and ultimately, performance. This training is crafted to empower your team, actively increasing their decision-making confidence and effectiveness immediately. 

Can you afford not to train your team in behaviour change science?

Contact us