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Behaviour change training

The most valuable asset in your business is your people. Help them be as effective as they can be with proven behaviour change training. 

We train the world's most effective brands on how to leverage behavioural science to impact their most important challenges and opportunities

We build consistent, science-based understanding across your workforce, increase effectiveness and put a stop to ineffective ‘opinions’

Empower your business to deliver superior customer value through a behavioural understanding of human decision-making

For you, this means we can target training to your context, with your goals and team in mind.  

Given all commercial targets require behaviour change, will you unlock growth through behavioural science training?

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executive training,
intensives,
online courses, 
sales training,
coaching

Design and delivered by global leading commercial behavioural consultancy - Decision Design.

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Our training is proven to increase effectiveness

Double your effectiveness

We've doubled the effectiveness of multiple teams with our foundational training alone.

More training = more effective

We've proven that increasing behaviour capability results in increased effectiveness

Upskill teams at scale

We've shown that upskilling at scale is just as effective, if not more so, than small cohorts 

Behavioural science training, designed and delivered by an expert behaviour change team - in your context, created to impact your objectives. 

Real science, real training outcomes

72%

increase in customer NPS scores for a leading global insurer

100%

win-back PR from our training of a call centre team for leading financial services brand

100%

increased staff retention and EX outcomes for brands who undertake our training 

268%

increase in communications effectiveness for a Fortune 100 category leader 

317%

increase in rep effectiveness for a top global healthcare brand 

755%

increase in enrolments in a leading loyalty program for a global category leader   

Upskill your team online -  rapidly and at scale - with the world's only dedicated behaviour change training platform

Maximum flexibility and repeatability
infinitely scalable & future-proofed 
upskill anyone, anytime, anywhere, at any speed

Purpose-built content for online learning designed to keep attention, increase focus and optimise learning outcomes. 

Online learning to rapidly upskill your team

We have built the world's only dedicated behaviour change training platform so you can build your team's behavioural capability at scale.

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Scaled and flexible
Scaled and flexible

You get maximum flexibility and repeatability of your bespoke training, as it is infinitely scalable & future-proofed.

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Anyone, anywhere, anytime
Anyone, anywhere, anytime

Upskill anyone, anytime, anywhere, at any speed. No need to take your whole sales team off the phones, or wait on training days for new employees. 

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Purpose-built content
Purpose-built content

Purpose-built content for online learning designed to keep attention, increase focus and optimise learning outcomes. 

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Testimonials

Decision Design training changed the way my organisation understands decision-making. The training team are unbelievably knowledgable and have extensive experience. And apart from being highly enjoyable and empowering, the training made us more influential, more targeted and ultimately, more commercially effective. DD was a key driver of our rise from challenger to market leader.

 

DIRECTOR OF INSIGHTSLEADING UNIVERSITY

Our team continues to rave about Decision Design’s training and toolkits… hard science, applied practically, simply works. 

 

Executive ManagerLeading Retail Bank

Can you afford not to train your team in behaviour change science?

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