Education
Andrew’s training includes bachelors, honours and Doctor of Philosophy degrees across health and neuroscience domains, as well as postgraduate level business and management degrees

Brief summary
Andrew has 15+ years experience spanning behavioural science, research and analytics, marketing and strategy consulting. His experience extends to VP, Managing Director and Country Head level – working internationally with a global client list

Andrew’s experience includes:

• award winning marketing research, communications and behaviour change work
• leading the international expansion of marketing research and consulting agencies
• building insourced business intelligence functions
• leading emerging brand ventures in Australia and North America

In healthcare he brings a unique blend of expertise and experience – having worked as a clinician and in commercial consulting on a multinational scale with many top healthcare, pharmaceutical and health insurance companies, plus several Australian and international government health departments and programs

Outside work
Will often paddle, cycle and run from sunrise to sunset

Education
Johann holds a PhD (System 1 & 2 thinking, Evolutionary Psychology, Choice Modelling) from Deakin University, as well as a Bachelor of Arts with first class Honours (summa cum laude) from Deakin University

Brief summary
Founded Decision Design with the principal aim of translating hard science into practical, commercially implementable interventions to create customer, social and business impact. Johann has depth, hands-on expertise across several commercial sectors – and is an active advisor to c-suite leadership teams

Whilst being the direct opposite of an academic, Johann holds an Adjunct Associate Professorship in Psychology at Deakin University which enables him to keep the latest breakthroughs in behavioural science at his fingertips for commercial and social application

Outside work
Johann’s rubric is defined by his family, his hobby farm and his golf handicap

Education
Leanne holds a double degree in Bachelor of Economics and Bachelor of Commerce (Finance and Marketing) from Monash University

Brief summary
Leanne has 9+ years commercial experience as a brand consultant, informing critical insights, strategy and design for many of Australia’s most influential businesses, including ASX20 companies. Leanne has depth, hands-on expertise leading a countless number of programs with the principal aim of driving targeted interventions that create customer and commercial impact

Outside work
Leanne is a mum and first-class comedian to a beautiful little boy, and will often be found adventuring outdoors

Education
Chris holds a Bachelor of Business (Marketing) with first class Honours from Monash University

Brief summary
Chris brings 10+ years of insights delivery experience in developed and emerging markets within APAC as a senior consultant, analyst and specialist research designer. Leveraging his design and measurement expertise, Chris has led numerous studies to solve for an array of behavioural challenges with his work informing client strategies in relation to branding, communications, CEX optimisation, NPD, demand forecasting, price and promotional planning

Outside work
Chris lives for his wife and two kids – if he’s not at work you’ll find him walking with his family by the beach with a coffee in hand, playing guitar somewhere or hitting the gym

Education
Greg holds a Bachelor of Psychological Science (Honours) from the University of Queensland

Brief summary
Greg is a behavioural scientist who brings a creative lens to rigorous scientific solutions for commercial impact. Greg’s consulting experience and combined scientific and creative backgrounds allow for a unique perspective on client issues, culminating in measurably effective interventions to complex behavioural challenges

Outside work
Film. Art. Gym. Science. The present and the future. In-depth philosophical discussions with Alex Caminer. Pinot Noir. Good shoes.

Education
Michael holds a PhD (Management – Organisational Decision Making) from the University of Melbourne, as well as a Bachelor of Arts (Psychology) with first class Honours from the University of Melbourne

Brief summary
Michael works with brands and agency partners to navigate the intersection of science and creativity, insight and execution for commercially effective ideas. He has 8+ years consulting experience across Australia and North America with ASX 50 and Fortune 500 brands, and global ad agencies

Outside work
Known to travel to remote locations around the world for landscape photography, Michael also loves a good burger and is a passionate Hawthorn Football Club supporter

Education
Tara holds a Bachelor of Business (Marketing) from Monash

Brief summary
In her 10+ years of consulting, Tara has played a critical role in informing insights, strategy and design for Australia’s most well known growth and turnaround case studies

Tara has led a CEX practice and countless strategic programs where the primary business objectives are retaining customers, reducing failure demand and cost to serve. Tara is able to make the complex, simple by turning CEX insights and data into prioritisation frameworks. Her work cuts through and gains traction – proven through the success of her clients.

Her CEX intervention design has informed operational, product and brand initiatives such front-line staff training and incentives, customer charters, digital on-boarding tools, product naming conventions, self-service channel optimisation, commercial and charitable EDM’s, customer contact plans and reward programs

Work that Tara has led received the top award for Commercial Effectiveness in the Australian Marketing and Social Research Society (AMSRS) Awards and Best CEX Transformation (CX Awards)

Outside work
Tara is the happiest when she is at her local café – family by her side and a latte in her hand

Education
Winona holds a Bachelor of Social Science (Psychology), and a Masters of Applied Psychology from The University of Melbourne

Brief summary
Winona is a behavioural scientist with experience in designing quantitative research instruments using advanced methodologies to address commercial problems. Winona is passionate about driving positive change through the application of evidence-based insights to commercial and social challenges. Winona’s training in behavioural science has given her a unique understanding of human behaviour and decision making, and how this can be applied to the design of products and services in a way that maximises outcomes

Outside work
In her spare time, you will most likely find Winona outdoors – at the snow, river, or beach depending on the season. Winona is at her happiest when she is in the company of a dog (or two!)

Education
Jess holds a Masters in Behavioural Economics from the University of Amsterdam and Bachelors Degrees in Commerce (economics) and Science from Monash University, Melbourne

Brief summary
Jess is a behavioural scientist specialised in understanding financial decision making. Jess has broad behavioural experience, including running one of the largest international surveys on financial decision making in Europe, translating behavioural insights into practical tips for organisations and media, and developing in-house behaviour change capabilities to improve customer interactions and internal culture. Jess started her career gaining extensive cross-sector management consulting experience and enjoys driving measured, sustainable, and truly useful behaviour change outcomes

Outside work
Weekends see Jess getting active in the outdoors and consuming good coffee with friends. She is happiest when the weather is warm, and she has a clear view for people-watching

Education
Always with one foot in academia, Alex is concurrently undertaking a PhD in Economics (Behavioural Economics) at the University of Technology Sydney. He holds a Masters of Science with Distinction in Behavioural Economics from City University of London, and a Bachelor of Science in both Psychology and Physics from the University of Sydney

Brief summary
Alex is an architect of behaviour change. With academic background bridging cognitive science, neuroscience and behavioural economics, his work focuses on deconstructing existing mindsets and rethinking existing systems, to design the hidden forces and mechanisms that shape choices and drive behaviour

His behavioural science consulting experience across Australian and UK markets that spans innovation, product and system design, as well as marketing and campaign strategy

Outside work
Alex’s curiosity lead him down many paths of both mental and physical adventure – he’s currently investigating alternative collective decision making mechanisms for modern democracy, and going deep on humanist philosophy

Education
Kristy holds a PhD in Economics (Behavioural Economics) from Monash University, a Masters in Commerce (Economics) from the University of Melbourne, as well as Bachelor degrees in Commerce (with honours) and Science from Deakin University

Brief summary
Kristy is a behavioural and experimental economist with direct experience in the development of behavioural methodologies, interventions, experimentation, and training across academic research and industry. Kristy’s experience leading a behavioural insights team and managing a top university’s behavioural economics laboratory gives her a unique understanding of scientific theory as well as it’s practical implementation. She has broad experience working in not for profits, registered organisations, consultancy and in international trade and development across a range of sectors including construction, mining, primary industries, finance, and government

Outside work
Kristy loves travel and the great outdoors, especially if she can do it with her husband and young son

Education
Louise holds a Bachelor of Communication (Advertising) from RMIT University and is currently completing a Graduate Diploma in Psychology at The University of Melbourne

Brief summary
Louise is a behavioural designer with real passion for behaviour change and social research. Louise has over eight years experiences working in communication, strategy and research in Melbourne and London. Having worked at a number of advertising and brand agencies, Louise has worked across a broad range of sectors including finance, retail, automotive, transport, property and health

Outside work
Weekends see Louise going to the beach with her Labrador Gus, and enjoying live music with friends and family