ALL COMMERCIAL OPPORTUNITIES ARE behavioural

Education
Andrew’s training includes bachelors, honours and Doctor of Philosophy degrees across health and neuroscience domains, as well as postgraduate level business and management degrees

Brief summary
Andrew has 15+ years experience spanning behavioural science, research and analytics, marketing and strategy consulting. His experience extends to VP, Managing Director and Country Head level – working internationally with a global client list

Andrew’s experience includes:

• award winning marketing research, communications and behaviour change work
• leading the international expansion of marketing research and consulting agencies
• building insourced business intelligence functions
• leading emerging brand ventures in Australia and North America

In healthcare he brings a unique blend of expertise and experience – having worked as a clinician and in commercial consulting on a multinational scale with many top healthcare, pharmaceutical and health insurance companies, plus several Australian and international government health departments and programs

Outside work
Will often paddle, cycle and run from sunrise to sunset

Education
Johann holds a PhD (System 1 & 2 thinking, Evolutionary Psychology, Choice Modelling) from Deakin University, as well as a Bachelor of Arts with first class Honours (summa cum laude) from Deakin University

Brief summary
Founded Decision Design with the principal aim of translating hard science into practical, commercially implementable interventions to create customer, social and business impact. Johann has depth, hands-on expertise across several commercial sectors – and is an active advisor to c-suite leadership teams

Whilst being the direct opposite of an academic, Johann holds an Adjunct Associate Professorship in Psychology at Deakin University which enables him to keep the latest breakthroughs in behavioural science at his fingertips for commercial and social application

Outside work
Johann’s rubric is defined by his family, his hobby farm and his golf handicap

Education
Leanne holds a double degree in Bachelor of Economics and Bachelor of Commerce (Finance and Marketing) from Monash University

Brief summary
Leanne has 9+ years commercial experience as a brand consultant, informing critical insights, strategy and design for many of Australia’s most influential businesses, including ASX20 companies. Leanne has depth, hands-on expertise leading a countless number of programs with the principal aim of driving targeted interventions that create customer and commercial impact

Outside work
Leanne is a mum and first-class comedian to a beautiful little boy, and will often be found adventuring outdoors

Education
Alena holds a Masters of Organisational Psychology with first class Honours and a Bachelor of Psychology (Hons) from the University of NSW. She is a psychologist and a Qualified Practicing Researcher (QPR).

Brief summary
Alena has 15+ years’ experience in commercial research and consulting across multiple sectors, with specialism in healthcare (Rx and consumer) and finance. She partners with clients to translate science-based insights into actionable outcomes that become tools to effectively move business metrics. Alena has deep, hands-on experience leading successful programs across the full range of brand lifecycle, from pre-launch exploration to market share defence, with particular strength in customer segmentation and service optimisation. Proof of her success comes with clients being showcased globally as best-practice brand execution.

Outside work
Alena can usually be found exploring the world with her two busy young boys. In a spare moment she likes to wine and dine with her book club or fuel her life-long obsession with ballet and beaches.

Education
Chris holds a Bachelor of Business (Marketing) with first class Honours from Monash University

Brief summary
Chris brings 10+ years of insights delivery experience in developed and emerging markets within APAC as a senior consultant, analyst and specialist research designer. Leveraging his design and measurement expertise, Chris has led numerous studies to solve for an array of behavioural challenges with his work informing client strategies in relation to branding, communications, CEX optimisation, NPD, demand forecasting, price and promotional planning

Outside work
Chris lives for his wife and baby daughter – if he’s not at work you’ll find him walking with his two ladies by the beach with a coffee in hand, playing guitar somewhere or hitting the gym

Education
Greg holds a Bachelor of Psychological Science (Honours) from the University of Queensland

Brief summary
Greg is a behavioural scientist who brings a creative lens to rigorous scientific solutions for commercial impact. Greg’s consulting experience and combined scientific and creative backgrounds allow for a unique perspective on client issues, culminating in measurably effective interventions to complex behavioural challenges

Outside work
Film. Art. Gym. Science. The present and the future. In-depth philosophical discussions with Alex Caminer. Pinot Noir. Good shoes.

Education
Michael holds a PhD (Management – Organisational Decision Making) from the University of Melbourne, as well as a Bachelor of Arts (Psychology) with first class Honours from the University of Melbourne

Brief summary
Michael works with brands and agency partners to navigate the intersection of science and creativity, insight and execution for commercially effective ideas. He has 8+ years consulting experience across Australia and North America with ASX 50 and Fortune 500 brands, and global ad agencies

Outside work
Known to travel to remote locations around the world for landscape photography, Michael also loves a good burger and is a passionate Hawthorn Football Club supporter

Education
Sally holds a Doctor of Psychology (Industrial and Organisational Psychology) from Monash University, as well as a Bachelor of Applied Science with first class Honours from Deakin University

Brief summary
Sally is an experienced behavioural science and organisational development (OD) specialist who brings extensive experience in using scientific findings to intervene on behavioural challenges both internal to organisations and amongst consumer groups. Sally’s consulting experience and combined research and OD background enable her to guide clients through complex behavioural challenges to reach defined and measurable outcomes

Outside work
Sally’s world is her husband, three sassy daughters, and menagerie of animals – you’ll find her with them

Education
Sarah holds a Doctor of Philosophy from Monash University, as well as a Bachelor of Applied Science (Psychology) with first class Honours from Deakin University

Brief summary
Sarah has worked as a behavioural scientist across multiple industries including the Transport, Education, Healthcare and Retail sectors. Applying psychological principles, Sarah has helped to design human centered solutions across a broad range of projects, from product development and improving road safety through to designing training and educational material for healthcare companies and startups. Sarah has proven success in using scientific research to overcome organisational challenges

Outside work
If you find her indoors, Sarah will inevitably be reading near a sunny window or tending to her plants. She also enjoys the outdoors and is a keen runner and snowboarder

Education
Tara holds a Bachelor of Business (Marketing) from Monash

Brief summary
In her 10+ years of consulting, Tara has played a critical role in informing insights, strategy and design for Australia’s most well known growth and turnaround case studies

Tara has led a CEX practice and countless strategic programs where the primary business objectives are retaining customers, reducing failure demand and cost to serve. Tara is able to make the complex, simple by turning CEX insights and data into prioritisation frameworks. Her work cuts through and gains traction – proven through the success of her clients.

Her CEX intervention design has informed operational, product and brand initiatives such front-line staff training and incentives, customer charters, digital on-boarding tools, product naming conventions, self-service channel optimisation, commercial and charitable EDM’s, customer contact plans and reward programs

Work that Tara has led received the top award for Commercial Effectiveness in the Australian Marketing and Social Research Society (AMSRS) Awards and Best CEX Transformation (CX Awards)

Outside work
Tara is the happiest when she is at her local café – family by her side and a latte in her hand